FaxBack Partners With Epygi Technologies, Release New Platform
FaxBack, the Portland, Oregon-based company unveiled its VoIP Fax ATA,
based on HTTPS, and announced the device’s beta program for carriers
at ITEXPO West, in Los Angeles. This new technology enables fax
machines and fax servers to achieve the same cost savings as voice
calls, while maintaining the same reliability over internet-based
VoIP, WiFi, cellular, or satellite connections, according to FaxBack.
The company’s new platform also enables fax machines, desktop fax
applications and fax servers to stream fax data over the internet with
TDM level reliability, while running on relatively low quality
networks.
In addition to being “far more reliable than traditional fax
machines,” as well as supporting previously unsupported features like
fax archiving and e-mail notifications, FaxBack’s new HTTPS-based fax
ATA is more secure, and equipped with easy firewall/NAT traversal
capabilities.
According to FaxBack, SIP T.38 over the Internet is not secure, it
uses a lot of bandwidth, and latency can cause packet loss, which
makes faxes fail. The company put all the timinig-critical aspects of
a fax into this ATA, which increases reliability and they push the
data stream over the Internet using a more friendly protocol. And the
ATA has enough memory to handle up to 30 seconds of buffer.
FaxBack’s HTTPS-based approach reliably connects fax machines over IP
networks, including wireless networks or satellite connections, in a
manner that equals direct PSTN connections. The beta program
officially began on Monday, September 15.
Furthermore, FaxBack announced an alliance with Epygi, an IP PBX
telephone systems provider for small to medium-size businesses (SMBs),
to incorporate FaxBack’s Microsoft Fax Plug-in into the Epygi Quadro
family of business communication systems. Epygi’s Quadro IP PBXes,
Quadro Gateways and Quadro Conference Servers are specifically
designed to provide the IP-based communications capabilities that SMBs
and small offices/home offices (SOHO) look for at affordable rates.
Expressing his satisfaction over the response they’re seeing across
the SMB marketplace about the Microsoft Fax VOIP Plug-in, Quentin
Dible, vice president of operations for FaxBack said “It turns one of
the last hurdles for adopting a new VOIP phone system—reliable VOIP
fax—into a simple convenience that improves productivity and saves
money,” he said. “Epygi is one of the clear leaders in the SMB VOIP
space, and we’re thrilled to work with them to share our VOIP-fax
capabilities with their user base.”
The new HTTPS-based fax solution addresses the challenge of connecting
fax machines via SIP T.38-based ATAs. This new FaxBack machine
reliably connects fax machines, Microsoft fax clients, and
premise-based fax servers like FaxBack’s NET SatisFAXtion, the company
stated.
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